New Website Notification

Order Processing has been disabled on this website. We are moving to a new ordering platform and a new website address:

To activate your account on our new website, please contact us at 704-527-2422.

For Help after Hot Shots is closed (5pm EST), please send an email to

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International Order Guide

Hot Shots Distributing Inc. has been exporting worldwide for over 22 years, and we can provide all of the tools necessary to help you get started!

How to place an order:
With the most up to date product information and pricing, our website is the best place to submit your order. You may also email a purchase order to

Order Requirements:
Our minimum order is one case containing 12 items. Mixed cases are welcomed! All items priced do not include freight, and prices are subject to change without prior notice unless placed on our website, We strongly encourage customers to submit orders via our website as it has the most up to date product information, including pricing.

All orders must be paid in full prior to shipping. We accept Visa, MasterCard, Discover, and AmEx for orders of $500 USD or less (5% international credit card fee applies). Orders over $500 USD require payment via wire transfer.

Expiration Dates and Backorders:
If you would like to be notified of expiration dates and/or out of stock items prior to shipping, please let us know when placing your order so we can do our best to accommodate your request.

Cancellation Policy:
We will do our best to accommodate changes after an order has been placed; however, once an order has been fully processed (pulled and packaged), no additions or deletions may be made.

Most orders less than 115kg will be shipped via the United States Postal Service which does not require a broker and includes all customs clearance charges. Rate quotes are available upon request.

Orders that are 115kg or greater will ship on a heat treated pallet. (If your country requires a plastic pallet, please let us know.) We are happy to provide a more detailed rate quote to your port of choice upon request. Most customers arrange their own ground transportation from the port to their door; however, if you would like for us to make these arrangements, we are happy to quote this additional service.

A broker is required to clear a pallet through customs. If you do not have a broker, please let us know, and we will be happy to put you in contact with a broker in your country. Your broker will be able to advise you on all customs clearance matters including banned items, country specific labeling requirements, and estimating clearance charges.

*All prices door to port of arrival via ocean freight (average transit from sail date to ETA port is 14 days)
** All pallets are a 48 x 40 base
***Prices and conversions as of February 15, 2015


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